Orquestación de redes innovación constituidas con el concepto de living lab para el desarrollo de innovaciones sociales
DOI:
https://doi.org/10.21118/apgs.v11i2.5387Palabras clave:
Inovação social, Living labs, OrquestraçãoResumen
Este estudio tiene por objetivo investigar como son orquestadas redes de innovación constituidas con el concepto de living lab, un tipo de laboratorio de innovación abierta y centrada en el usuario, orientadas al desarrollo de innovaciones sociales. La investigación es pautada en un abordaje cualitativo, caracterizada como estudio de caso. Las evidencias se obtuvieron a través de datos de 11 entrevistas semiestructuradas con responsables por los living labs brasileños. Las evidencias fueron interpretadas por medio de la técnica de análisis de contenido y de la técnica de adecuación al estándar a partir de las categorías y subcategorías seleccionadas y de sus indicadores. El trabajo avanza en relación a otros del mismo campo al promover la comprensión de que los procesos y acciones específicas, denominado "orquestación de redes de innovación" permiten la orquestación de redes constituidas en torno al concepto de living lab para el desarrollo de innovaciones sociales, pero asociados a un nuevo proceso que surge de la práctica observada en esta investigación, denominado de gestión de la co-creación.
Palabras clave: Innovación Social, Living Lab, Orquestación, Redes de Innovación.
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BATTISTI, S. Social innovation: the process development of knowledge-intensive companies. Int. J. Services Technology and Management, v.18, n.3/4, 2012. 224-244 p.
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DELL'ERA, C.; LANDONI, P. Living Lab: A Methodology between User-Centred Design and Participatory Design. Creative and Innovation Management, v.23, n.2, 2014. 137-154 p.
DHANARAJ, C.; PARKHE, A. Orchestrating innovation networks. Academy of Management Review, v.31, n.3, 2006. 659-669 p.
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BATTISTI, S. Social innovation in living labs?: the micro-level process model of public-private partnerships. International Journal of Innovation and Regional Development, v.5, n.4/5, 2014. 328-348 p.
BATTISTI, S. Social innovation: the process development of knowledge-intensive companies. Int. J. Services Technology and Management, v.18, n.3/4, 2012. 224-244 p.
CORNWELL, B., LAUMANN, E., SCHUMM, P. The social connectedness of older adults: A national profile. American Sociological Review, v.73, n.2, 2008. 185-203 p.
CRESWELL, J. W. Projeto de pesquisa: métodos qualitativo, quanti¬tativo e misto. 3. ed. Porto Alegre: Artmed, 2010.
DEKKERS, R. Perspectives on Living Labs as innovation networks. International Journal of Networking & Virtual Organisations, v.8, n.1, 2011. 58-85 p.
DELL'ERA, C.; LANDONI, P. Living Lab: A Methodology between User-Centred Design and Participatory Design. Creative and Innovation Management, v.23, n.2, 2014. 137-154 p.
DHANARAJ, C.; PARKHE, A. Orchestrating innovation networks. Academy of Management Review, v.31, n.3, 2006. 659-669 p.
EC - European Comission 2016. Open Innovation 2.0 Yearbook 2016. Luxembourg: European Commission. Disponivel em: <https://ec.europa.eu/digital-single-market/en/news/open-innovation-20-yearbook-edition-2016>. Acesso em 27/01/2016.
EDWARDS-SCHACHTER, M. E.; MATTI, C. E.; ALCÁNTARA, E. Fostering Quality of Life through Social Innovation: A Living Lab Methodology Study Case. Review of Policy Research, v.29, n.6, 2012. 672-692 p.
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HABITAT LIVING LAB - HLL. Disponível em: <http://www.habitat.ufes.br/>. Acesso em 27/01/2016.
HART, S. L. A Natural-Resource-Based View of the Firm. The Academy of Management Review, v.20, n.4, 1995. 986-1014 p.
HART, S. L.; DOWELL, G. A Natural-Resource-Based View of the Firm: Fifteen Years After. Journal of Management, v.37, n.5, 2010. 1464-1479 p.
HELFAT, C.; FINKELSTEIN, S.; MITCHELL, W. et al. Dynamic Capabilities: Understanding Strategic Change in Organizations. Malden, MA: Blackwell, 2007.
HITT, M. A.; IRELAND, R. D.; SIRMON, D. G. E. et. al. Srategic entrepreneurship: Creating value for individuals, organizations, and society. Academy of Management Perspectives, v.25, n.2, 2011. 57-75 p.
HURMELINNA-LAUKKANEN, P.; OLANDER, H.; BLOMQVIST, K. et al. Orchestrating R&D networks: Absorptive capacity, network stability, and innovation appropriability, European Management Journal, v.30, n.6, 2012. 552-563 p.
KLERKX, L. ;AARTS, N. The interaction of multiple champions in orchestrating innovation networks: Conflicts and complementarities. Technovation, v.33, n.6-7, 2013. 193-210 p.
KOHLI, M., HANK , K., KÜNEMUND, H. The social connectedness of older Europeans: Patterns, dynamics and contexts . Journal of European Social Policy, v.19, n.4, 2009. 327-340 p.
LANCEE, B., RADL, J. Social connectedness and the transition from work to retirement. The Journals of Gerontology, Series B: Psychological Sciences and Social Sciences, v.67, n.4, 2012. 481-490 p.
LEMINEN, S. Coordination and Participation in Living Lab Networks. Technology Innovation Management Review, v.3, n.11, 2013.5-14 p.
LEMINEN, S., NYSTRÖM, A., WESTERLUND, M. et al. The effect f network structure on radical innovation in living labs. Journal of Business & Industrial Marketing, v.31, n.6, 2016. 743-757 p.
LEMINEN, S.; WESTERLUND, M.; NYSTRÖM, A. Living Labs as Open-Innovation Networks. Technology Innovation Management Review, v.2, n.9, 2012. 6-11 p.
LITVIN, A. K.; FRANZATO, C.; BORBA, G. et al. Os Living Labs como Plataforma de Metaprojeção, Sustentabilidade e Inovação Social. Mix Sustentável, v.1, n.2, 2015. 101-107 p.
LITZ, R. A resource-based-view of the socially responsible firm: Stakeholder interdependence, ethical awareness, and issue responsiveness as strategic assets. Journal of Business Ethics, v.15, n.12, 1996. 1355-1363 p.
MARÉE, M.; MERTENS, S. The limits of Economic Value in Measuring the Performance of Social Innovation. In: NICHOLLS, A.; MURDOCK, A. (eds.). Social Innovation: Blurring Boundaries to Reconfigure Markets. Basingstoke: Palgrave Macmillan, 2012.
MCWILLIAMS, A.; SIEGEL, D. Creating and capturing value: Strategic corporate social responsibility, resource based theory and sustainable competitive advantage. Journal of Management, v.37, n.5, 2011. 1480-1495 p.
MEHMOOD, A.; CONSTANZA, P. Social innovation in an unsustainable world. In: MOULAERT, F.; MACCALLUM, D.; MEHMOOD, A.; HAMDOUCH, A. (eds.). The International Handbook on Social Innovation: Collective Action, Social Learning and Transdisciplinary. Edward Elgar Publishing, 2013.
MERRIAM, S.B. Qualitative Research: a guide to design and implementation. San Francisco, CA: John Wiley & Sons, 2009.
MILLICAN, J. Social engajament: working constructively within and between social groups to create more resilient and sustainable communities. In. STIBBE, A. (ed.). The handbook of sustainability literacy, Gloucerstershire, Green Books, 2009.
MONTGOMERY, T. Are Social Innovation Paradigms Incommensurable? VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, v.27, n.4, 2016. 1979-2000 p.
MUTCHLER, J. E., BURR, J. A., CARO, F. G. From paid worker to volunteer: Leaving the paid workforce and volunteering in later life. Social Forces, v.81, n.4, 2003. 1267-1293 p.
NAMBISAN, S.; SAWHNEY, M. Orchestration processes in network-centric innovation: evidence from the field. The Academy of Management Perspectives, v.25, n.3, 2011. 40-57 p.
NDFOR, H. A.; SIRMON, D. G.; HE, X. Firm resources, competitive actions and performance: Investigating a mediated model with evidence from the in vitro diagnostics industry. Strategic Management Journal, v.32, n.6, 2011. 640-657 p.
NICHOLLS, A.; MURDOCK, A. The nature of social innovation, In: NICHOLLS, A.; MURDOCK, A. (eds.). Social Innovation: Blurring Boundaries to Reconfigure Markets. Basingstoke: Palgrave Macmillan, 2012.
NICHOLLS, A.; SIMON, J.; GABRIEL, M. Introduction: Dimensions of Social innovation. In: Nicholls, A.; Simon, J.; Gabriel, M. (eds.). New frontiers in social innovation research. Palgrave Macmillan, 2015.
NYSTRÖM, A-G.; LEMINEN, S., WESTERLUND, M.; KORTELAINEN, M. Actor roles and role patterns influencing innovation in living labs. Industrial Marketing Management, v.43, n.3, 2014. 483-495 p.
ORTON, J. D.; WEICK, K. E. Loosely coupled systems: A reconceptualization. Academy of Management Review, v.15, n.2, 1990. 203-223 p.
PAJAK, E.; GREEN, A. Loosely coupled organizations, misrecognition, and social reproduction. International Journal of Leadership in Education, v.6, n.4, 2003. 393-413 p.
PERKINS, D.D.; ZIMMERMAN, M.A. Empowerment Theory, Research, and Application. American Journal of Community Psychology, v.23, n.5, 1995. 1333-1357 p.
PINTO, M. De M.; FONSECA, L. P. Habitat Living Lab, red de innovación social y tecnológica. CTS - Revista Iberoamericana de Ciencia, Tecnología y Sociedad, v.23, n.8, 2013a. 135-150 p.
PINTO, M. De M.; FONSECA, L. P. Profundizando la comprensión de los Living Labs de Brasil. CTS - Revista Iberoamericana de Ciencia, Tecnología y Sociedad, v.23, n.8, 2013b. 231-247 p.
PINTO, M. De M.; FONSECA, L. P. Uso da análise de sistemas para aprofundar a compreensão das iniciativas de inovação aberta e centrada nos usuários. Strategic Design Research Journal, v.6, n.3, 2013c. 105-115 p.
PLATAFORMA CORAIS – PC. Disponível em: <http://corais.org/>. Acesso em 27/01/2016.
POL, E.; VILLE, S. Social innovation: buzz word or enduring term? The Journal of Socio-Economics, v.38, n.6, 2009. 878-885 p.
PRAHALAD, C.K.; RAMASWAMY, V. Co-creating unique value with customers. Strategy & Leadership, v.32, n.3, 2004. 4-9 p.
PROHASKA, T. R., ANDERSON, L.A., BINSTOCK, R.H. Public Health for an Aging Society. JHU Press, 2012.
PROVAN, K. G. The federation as an interorganizational linkage network. Academy of Management Review, v.8, n.1, 1983. 79-89 p.
RAMASWAMY, V.; OZCAN, K. The co-creation paradigm. Stanford (CA): Stanford University Press, 2014.
RAPPAPORT, J. In praise of paradox: a social policy of empowerment over prevention. Presidential address to the Division of Community Psychology of the American Psychological Association. American Journal of Community Psychology, v.9, n.1, 1981. 1-25 p.
RAPPAPORT, J. Terms of Empowerment/Exemplars of Prevention: Toward a Theory for Community Psychology. American Journal of Community Psychology, v.15, n.2, 1987. 121-148 p.
RAPPAPORT, J. The power of empowerment language. Social Policy, v.16, n.2, 1985. 15-21 p.
RAPPAPORT, J., SWIFT, C., HESS, R. (Eds.) Studies in empowerment: Steps toward understanding and action. New York: Haworth, 1984.
RITALA, P.; ARMILA, L.; BLOMQVIST, K. Innovation orchestration capability – defining the organizational and individual level determinants. International Journal of Innovation Management, v.13, n.4, 2009. 569-591 p.
RITALA, P.; HURMELINNA-LAUKKANEN, P.; NÄTTI, S. Coordination in innovation?generating business networks – the case of Finnish Mobile TV development. Journal of Business & Industrial Marketing, v.27, n.4, 2012. 324-334 p.
SCHUURMAN, D., BACCARNE, B., DE MAREZ, L.et al. Living Labs as open innovation systems for knowledge exchange: solutions for sustainable innovation development. Int. J. Business Innovation and Research, v.10, n.2/3, 2016. 322-340 p.
SCHUURMAN, D.; DE MAREZ, L.; BALLON, P. The Impact of Living Lab Methodology on Open Innovation Contributions and Outcomes. Technology Innovation Management Review, v.1, n.6, 2016. 7-16 p.
SCHUURMAN, D.; MAREZ, L. DE; BALLON, P. et al. Open Innovation Processes in Living Lab Innovation Systems?: Insights from the LeYLab. Technology Innovation Management Review, v.3, n.11, 2013. 728-36 p
SILVA, S.B. A emergência dos Living Labs no Brasil como um meio para a promoção da Inovação Social. In: III Seminário de Ciências Sociais Aplicadas – Universidade do extremo Sul Catarinense – UNESC, Vol. 3, No 3, 2012. Disponível em <http://periodicos.unesc.net/index.php/seminariocsa/article/view/653>. Acesso em: 27/01/2016.
SILVA, S.B. Um estudo exploratório sobre orquestração em living labs brasileiros. Revista Interdisciplinar de Gestão Social - RIGS, v.4, n.2, 2015. 85-107 p.
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2019-04-01
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da Silva, S. B., & Bitencourt, C. C. (2019). Orquestación de redes innovación constituidas con el concepto de living lab para el desarrollo de innovaciones sociales. Revista De Administração Pública E Gestão Social, 11(2), 178–194. https://doi.org/10.21118/apgs.v11i2.5387
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