The profile of the executive secretariat professional working in startups

Authors

DOI:

https://doi.org/10.33228/scribes.2021.v2.12925

Abstract

Technological advances arising from Industry 4.0 impacted all spheres of society, including the world of work. Studies show that requalification will be imperative for the coming years and continuing education will be essential to increase employability. For individuals in the secretarial area, this transformation, which is still ongoing, is a reality. Given this outlook, this research is presented with the aim of examining the professional profile of Executive Secretaries working in disruptive companies aligned with a more technological market, the startups. To contemplate the proposed problem, in addition to the bibliographical survey, the data collection technique was used, whose results are analyzed and discussed in the light of the descriptive method and the quantitative approach. The results show that technological skills are essential for working in startups, as well as the mobilization of certain soft skills, above all, good communication, emotional intelligence, proactivity and cognitive flexibility.

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Author Biographies

Luciana Paula Bento Luciani, Fundação Escola de Comércio Álvares Penteado

Doutora e Mestre em Letras (MACKENZIE), especialista em Língua Portuguesa e Literatura (MACKENZIE) e em Marketing e Negócios Internacionais (IPEP), graduada em Letras com Habilitações em Tradutor e Intérprete e Licenciatura Plena - Inglês/Português (UNIBERO). Professora nos cursos de Graduação e de Pós-Graduação na Fundação Escola de Comércio Álvares Penteado (FECAP).

Fernando Aguiar de Camargo, Fundação Escola de Comércio Álvares Penteado - FECAP

Mestre em Administração com Ênfase em Finanças, Pós Graduado em Assessoria Executiva, Graduado em Secretariado Executivo Trilíngue, atual Gerente de Governança, Riscos, Integridade e Privacidade no Grupo Fleury e Professor dos Cursos de Pós Graduação em Assessoria Executiva e Graduação em Secretariado Executivo na FECAP.

Débora Félix Oliveira, Fundação Escola de Comércio Álvares Penteado - FECAP

Graduada em Secretariado Executivo Trilíngue pela Fundação Escola de Comércio Álvares Penteado - FECAP.

Mariana Gilberti Aguiar, Fundação Escola de Comércio Álvares Penteado - FECAP

Graduada em Secretariado Executivo Trilíngue pela Fundação Escola de Comércio Álvares Penteado - FECAP.

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Published

2022-02-16

How to Cite

Luciani, L. P. B., Camargo, F. A. de ., Oliveira, D. F. de, & Aguiar, M. G. de. (2022). The profile of the executive secretariat professional working in startups. SCRIBES - Brazilian Journal of Management and Secretarial Studies, 2(2). https://doi.org/10.33228/scribes.2021.v2.12925

Issue

Vol. 2 No. 2 (2021)

Section

Articles

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